Privacy Policy

Effective Date: 7/7/2025

Thank you for choosing Ravanox, a trademark of Easy Use LLC, for your engraved awards, plaques, and ornaments needs. This Privacy Policy is designed to inform you about how Easy Use LLC (doing business as Ravanox) collects, uses, and protects your personal information in accordance with the laws of the state of New Jersey.

Information We Collect

  1. Personal Information:

    • Name
    • Email address
    • Shipping address
    • Billing information

  2. Order Information:

    • Product details
    • Order history
    • Transaction information

  3. Communication Data:

    • Correspondence through our website or email
    • Customer service inquiries

  4. Device & Usage Information:

    • IP address
    • Browser type and version
    • Device type and operating system
    • Pages visited and referring website

How We Use Your Information

  1. Order Processing:

    • Fulfilling and shipping your orders
    • Processing payments and refunds

  2. Communication:

    • Responding to your inquiries and providing customer support
    • Sending order confirmations, shipping notifications, and updates

  3. Marketing:

    • Sending promotional emails (you can opt out at any time)
    • Analyzing purchase history to offer personalized promotions

  4. Website Improvement:

    • Analyzing website performance and user behavior
    • Enhancing and optimizing the user experience

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described below:

  • Service Providers: We may share information with third-party service providers for order fulfillment, payment processing, marketing, and website analytics.
  • Legal Compliance: We may disclose information to comply with legal obligations or respond to lawful requests and legal process.

Your Choices

  • Opt-Out: You can opt out of receiving promotional emails by following the instructions in those emails.
  • Cookies and Tracking: We use cookies and similar technologies to improve site functionality and analyze user behavior. This may include tools such as Google Analytics. You can manage your cookie preferences through your browser settings.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including for legal, accounting, or reporting requirements. When your information is no longer required, we securely delete or anonymize it.

Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

Children's Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from minors. If we learn that we have collected information from a child without parental consent, we will delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or operational reasons. Any material changes will be posted on this page with an updated effective date. We encourage you to review this page periodically for the latest information.

Contact Us

If you have any questions or concerns about our Privacy Policy or if you wish to exercise your rights under New Jersey state law, please contact us at info@ravanox.com.
Easy Use LLC
Doing business as Ravanox
1195 Airport Road
Unit 6
Lakewood, NJ 08701