Effective Date: 1/26/2024
Thank you for choosing Ravanox for your engraved awards and ornaments needs. This Privacy Policy is designed to inform you about how we collect, use, and protect your personal information in accordance with the laws of the state of New Jersey.
Information We Collect
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Personal Information:
- Name
- Email address
- Shipping address
- Billing information
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Order Information:
- Product details
- Order history
- Transaction information
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Communication Data:
- Correspondence through our website or email
- Customer service inquiries
How We Use Your Information
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Order Processing:
- Fulfilling and shipping your orders
- Processing payments and refunds
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Communication:
- Responding to your inquiries and providing customer support
- Sending order confirmations, shipping notifications, and updates
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Marketing:
- Sending promotional emails (you can opt-out at any time)
- Analyzing purchase history to offer personalized promotions
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Website Improvement:
- Analyzing website performance and user behavior
- Enhancing and optimizing the user experience
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described below:
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Service Providers: We may share information with third-party service providers for order fulfillment, payment processing, and website analytics.
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Legal Compliance: We may disclose information to comply with legal obligations or respond to lawful requests and legal process.
Your Choices
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Opt-Out: You can opt-out of receiving promotional emails by following the instructions in the emails.
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Cookies: You can manage your cookie preferences through your browser settings.
Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.
Changes to This Privacy Policy
We reserve the right to update our Privacy Policy as necessary. Any changes will be effective immediately upon posting on our website.
Contact Us
If you have any questions or concerns about our Privacy Policy or if you wish to exercise your rights under New Jersey state law, please contact us at info@ravanox.com.