Can I customize the products offered by Ravanox?
Yes, absolutely! Ravanox specializes in custom engraved goods. You can personalize our products with your own text, logos, or designs to create a unique and memorable item.
What types of products do you offer for customization?
We offer a wide range of items available for customization, including clocks, ornaments, awards, plaques, and more.
How do I place a custom order?
Placing a custom order with Ravanox is easy. Simply select the product you'd like to customize and follow the prompts to enter your text, upload a logo or design, and choose any available options. Once finalized, add the item to your cart and proceed to checkout. If you need help with special requests, feel free to contact us directly.
Can I see a preview of my customization before placing my order?
Yes, you can! After entering your customization details, you’ll be able to preview your design before completing your purchase. This allows you to make adjustments as needed to ensure it’s exactly how you want it.
What is the turnaround time for custom orders?
Turnaround time varies based on the complexity of your customization and our current workload. Most orders are processed within 3–5 business days. We also offer expedited shipping if needed. For urgent requests, please contact us at info@ravanox.com.
Can I return or exchange custom engraved items?
Due to the personalized nature of our products, we cannot accept returns or exchanges unless the item is defective or damaged. If you experience any issues, please contact us within 30 days of receiving your order, and we’ll make it right.
How can I contact Ravanox if I have further questions?
If you have additional questions or need support, please don’t hesitate to reach out. You can contact us by email at cs@ravanox.com, by phone at (732) 813-0720, or via our website’s contact form. We’re here to help!